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Outsourced
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Inhouse
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Productivity
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100%
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<
= 100%
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Hourly rate
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Comparable
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Specialist staff using auto expanders, speech recognition where appropriate and on-line tools that are significantly more productive than ordinary typists
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No waste of management time and resources ensuring typing staff are optimally utilised
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No fixed costs during idle periods
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No sick leave or holiday leave issues
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No recruitment costs or issues with staff turnover and training - staff already experienced with medical and legal terminology
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No lease costs or other office costs and constraints
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Ability to instantaneously adjust to peak and low load volumes
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Ability to offer 'overnight' service for urgent jobs
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Proofread documents resulting in less corrections for professional staff
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